Bumblebop Games

App support

Help with our games and learning apps.

Get in touch

Need help, found a bug or have a suggestion? Tell us the app name, what happened, your device model and your iOS or iPadOS version.

If you’re contacting us about a child’s app, please ask a parent or guardian to write. There’s no need to include a child’s full name, school or other personal information.

Apps we support

Common questions

How do I report a problem?

Email us with the app name and a short description of the steps that led to the problem. If a screenshot helps, remove any personal information before sending it.

Do I need an account?

The apps listed here work without creating an account with us. Apple services, such as purchases or optional iCloud features, use your own Apple account.

Where is my progress saved?

Game progress, settings and learning history stay on your device and, where an app supports it, in your own iCloud account. We cannot recover local progress for you. Please contact us before deleting an app to troubleshoot a problem.

Privacy

Read our privacy policy for information about app data, support emails and this website.

Terms of use (EULA)